AUSTRALIAN BEDDING COMPANY
The Australian Bedding Company offers a warranty against faulty
workmanship and /or faulty materials commencing on the date the mattress and/or
base was originally delivered to, or collected by the purchaser and is valid
only to the original purchaser of the product as indicated on the original
sales invoice. This warranty does not extend to normal wear and tear, or damage caused by abuse, misuse or
negligence. Failure to comply with manufacturer's care and maintenance
instructions may void your warranty.
In addition to the other exclusions stated on this page, ABC
specifically excludes from the warranty;
• Small manufacturing irregularities that do not affect
the performance of the bed.
issues relating to the customers preferences
Fit of manchester items.
Handles, as handles
are not intended to be used to lift, turn or transport
should be rotated on a regular basis. Single sided mattresses need just to be
spun around 180 degrees. 2 sided mattresses need to be flipped over and spun
around 180 degrees. We recommend that
a mattress should be rotated every 2 weeks in the first month after the
purchase and then done once a month for the duration of the warranty period.
Failure to rotate your mattress will void the warranty.
warranty period, if ABC is satisfied that material or workmanship is faulty, it will repair or replace the product at its option.
However, the warranty period
will not be extended or changed as a result
of repair or replacement under the terms
of this warranty
or otherwise. ABC will cover
transport costs arising
from repair or replacement under the terms of this Warranty during the
first 12 months of the Warranty period. After 12 months transport costs are to be met by the purchaser.
The transport cost in this instance is from $40.
ABC reserves the right to substitute material of equal quality on the
particular items being repaired or replaced if identical material is not available
at the time of repair or replacement.
Body Impressions, (small indentations)
are normal on the surface of any new mattress whilst the upholstery filling is
levelling to a final position and getting used to your body contours. This does
not constitute a manufacturing fault. On a pillowtop mattress, up to 35mm
height loss is considered normal. On a non-pillowtop mattress, up to 25mm
height loss is considered normal.
Electric blankets are not suitable for
mattresses as they deteriorate the foams at a faster rate. The use of an electric
blanket on an ABC mattress may void the warranty.
ABC mattresses are suitable for slat
bases. There are important tips to know when considering a slat base to
compliment your mattress.
Correct mattress support is an
important element in providing long life for the mattress. Mattresses always
follow the contour of whatever they rest on. If placed on any base that dips
down, even under the load of one or two sleepers, the guarantee may be voided.
Bases dipping or sagging allow the mattress to sag, causing the top cover to
wrinkle. This includes but is not limited to “posture slat” bases.
experience roll together through inadequate support. Some slat/mesh type bases
may require a center rail and a leg to the floor to prevent dipping or sagging,
particularly in Double, Queen and King sizes. Timber slats must be a smooth
finish to prevent splinter and scuffing damage and be securely fastened to the
frame at each end. A breathable insulating pad or blanket over the slats is
advisable. Slats over 14cm wide may cause mildew by not allowing moisture to
evaporate sufficiently. Solid panel timber bases must have sufficient air holes
drilled to permit dispersal of moisture and prevent mildew. Bases must always be firm, even and supportive. Gaps
between uncovered slats must not exceed 10cm, anything exceeding this does not
ably support the spring system and can void the warranty.
A base that is too hard, too soft, not
supportive, or restricts air circulation may damage your mattress and void this
The company reserves the right not to
handle items for repair if, in its opinion, they have been tampered with or misused
by the purchaser beyond reasonable wear or if the product has been physically
damaged intentionally or due to accident and/or neglect: including burns, cuts,
water damage, mold, stains, soiled by blood or urine and if it is unsanitary.
Use of a mattress protector is advisable at all times. Mattress and base specifications, including appearance,
may change without notice. This warranty
is in addition to, and not in substitution for, the right of the purchaser conferred by the trade practices
act and/or the legislation of any State